MDF Jumpering

When you first move into an apartment, townhouse or business premises, you may not have internet access. This is because the main lines in the MDF room need to be routed via MDF jumpering cables to connect to your service provider’s network. In these situations, your service provider will tell you to contact a private technician like us to complete the jumpering.

Our MDF jumpering service is performed by fully licensed and qualified technicians to connect your new NBN or ADSL service.

What is MDF Jumpering?

MDF Jumpering is a crucial step in establishing a robust internet connection within multi-dwelling units such as apartments, townhouses, or commercial buildings. This process involves creating a physical link between your property’s internal network and your service provider’s network through a specialised cable known as a jumper wire. The Main Distribution Frame (MDF), which serves as the central hub for telecommunications connections in your building, is divided into two main sections: the ‘A’ side, where the service provider’s wiring terminates, and the ‘B’ side, which connects to the internal wiring of your property.

When you sign up for a new internet service, the service provider will make their connection on the ‘A’ side of the MDF and tag the line to indicate where our skilled technicians at Connectcom Sydney should perform the MDF Jumpering to bridge the connection to your line on the ‘B’ side. This seamless integration is essential for ensuring that you receive a clear, reliable connection.

Our licensed and efficient technicians specialise in quickly identifying and connecting the correct wires, minimising disruptions and ensuring that your service is activated promptly.

Before Your Appointment

It’s ideal to request pairing information from your service provider before your appointment. We need this to identify which cable has been allocated to you in the MDF room so that we can complete the jumpering connection.

Every property has its own line, and only the service provider knows which belongs to whom. This is an example of pairing information: ‘Line C, Pair 27’. Our technicians can help you on the day if you can’t get the pairing information beforehand.

To ensure we can connect you smoothly, you may also need to contact your strata or building manager to confirm your MDF room’s location and organise access for our technician. We have master keys for most common MDF room locks, but it’s best to check this in advance as sometimes a special lock and key are installed. You can also take a photo of the lock on the door and send it to us for confirmation.

On the Day of Your Appointment

When your technician arrives, they will use a tool to trace your line through the socket back to the MDF room. They will use the pairing information to complete the jumpering connection in the MDF room.

Don’t worry if this sounds complicated, our friendly technicians are very familiar with the process and will guide you the entire way. Please feel free to get in contact with us for advice or if you have any questions.

You can learn more about our other services below:

• Telephone Technician
• Phone Line Repair Service
• Phone Line Installation Service
• Cabling for NBN Connections
• Internet, Wi-Fi & Networking Service
• Lead-In Cable / HFC Repairs & Installation
• Data Cabling

Frequently Asked Questions about MDF Jumpering Services

How do I know if I need MDF jumpering for my new connection?

If you’ve moved into a new place and find there’s no internet access, you likely require MDF jumpering. Your service provider will usually inform you if this is necessary and advise you to contact a private technician for the service.

How long does the MDF jumpering process take?

The duration can vary depending on the complexity of the job. However, most MDF jumpering services are completed within a few hours, ensuring minimal disruption to your connectivity.

Is MDF jumpering covered by my service provider, or will I be charged?

MDF jumpering is typically the responsibility of the tenant or property owner and is not covered by service providers. We offer cost-effective pricing for our services and will discuss all costs upfront.

What if there are issues with my connection after the MDF jumpering is completed?

Our work comes with a 100% workmanship guarantee and a 12-month warranty. If you experience any issues with your connection after our service, please contact us immediately for assistance.